Refund Policy

Effective Date: December 19th, 2024

At Faster Drivers Delivery Service ("we," "our," "us"), customer satisfaction is a priority. This Refund Policy explains the conditions under which refunds may be issued for payments made through our website, www.fasterdrivers.com ("Site").

1. General Refund Policy

1.1 Non-Refundable Services

Payments made for memberships, driver licensing, and restaurant onboarding fees are non-refundable unless otherwise stated.
Donations made through the Site are final and cannot be refunded.

1.2 Exceptions

Refunds may be issued at our sole discretion in the following cases:

Duplicate Transactions: If you accidentally make multiple payments for the same service.
Technical Issues: If a technical error on our Site results in an incorrect payment.
Service Non-Delivery: If we fail to provide the service you paid for within the promised timeframe.

2. Requesting a Refund

To request a refund, contact us at [Insert Contact Email] with the following information:

Full name
Email address used for the payment
Date of the transaction
Payment method
Description of the issue

Refund requests must be made within 14 days of the transaction date. Requests submitted after this period may not be eligible for consideration.

3. Processing Refunds

If your refund request is approved:

Refunds will be processed within 7-10 business days.
Funds will be credited back to the original payment method used.
You will receive a confirmation email once the refund is issued.

4. Additional Notes

We reserve the right to deny refund requests that do not meet the criteria outlined in this policy.
If you believe you were charged incorrectly, please contact us immediately to resolve the issue.
Faster Drivers Delivery Service is not responsible for delays caused by third-party payment processors or your financial institution.

5. Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at:

Faster Drivers Delivery Service
Email: mauro@fasterdrivers.com
Phone: 760-655-5527
Address: 1376 Bonair Rd. Vista. CA. 92084

We value your trust and strive to address all payment-related concerns promptly and transparently.